Provides email and chat support to Spotify users, answering questions about account management, payments, and troubleshooting.

Technical Account Manager who owns customer health and commercial outcomes for AI agent deployment, diagnosing technical issues while driving retention and expansion.

Provides technical and customer support for payment systems, resolving customer issues and ensuring smooth transaction processing for EverCommerce clients.

Provide customer service support via phone, email, and chat for an international music company.

Manages strategic relationships with high-value customers, drives product adoption, and acts as a consultant to C-level stakeholders to maximize customer success and retention.

Manages customer relationships for higher education institutions, driving adoption and renewal of Turnitin solutions while identifying growth opportunities.

Manages customer relationships for higher ed institutions, drives adoption of Turnitin solutions, and identifies growth opportunities through renewals and upsells.

Guides new and existing education customers through product onboarding, implementation, and adoption using training, consultation, and best practice sharing.

Manages customer relationships for higher education institutions, drives adoption of Turnitin solutions, secures renewals, and identifies upsell opportunities.

Virtual Assistant manages dispatch operations including proof of delivery documents, invoice follow-ups, spreadsheet tracking, and communication with brokers and shippers.

Provides off-site medication management support to patients, handles prior authorizations and insurance issues, and ensures medication adherence through patient education and outreach.

Builds deep relationships with strategic customers, drives product adoption, and acts as a trusted consultant to C-level executives on research platform implementations.

Provides technical support to customers in Polish, troubleshooting issues and assisting with product-related inquiries for a global support services company.

Provides customer service support to clients as a Dutch-speaking representative on a fully remote basis.

Handles inbound phone calls and closes sales leads for a mid-sized international law firm as a freelance teleoperator.

Manages customer relationships and ensures client success with GitLab's DevSecOps platform in the Asia-Pacific Japan region.

Manages patient communication and care-plan coordination to ensure positive healthcare experiences and successful patient outcomes.

Supports GitLab customers with technical issues and ensures successful product adoption and satisfaction.

Leads and manages a customer support team, overseeing ticket resolution, team performance, and customer satisfaction.

Provides customer support and relationship management for a sustainable fashion e-commerce company, handling inquiries and customer interactions.